Construction Milestones and Updates
Record progress, share key updates and keep homeowners informed as their new home moves through each stage.
One Connected Journey from Construction to Handover
Arcsite Home gives builders one central data and communication hub for each home, connecting milestones, customer updates, documents, approvals, handover information and defects throughout the building journey. Homeowners stay informed, while the builder retains one clear record from construction through to completion and beyond.
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The Builder’s Data Hub for Every Home
Every home generates important information from the beginning of construction through to completion and the defect liability period. Arcsite Home gives builders one structured place to manage that information, communicate with customers and maintain a clear record of the entire building journey.
Manuals and Maintenance Information
Give homeowners access to operating, care and maintenance instructions for the products and systems included in their home.
Builder and Homeowner Communication
Keep questions, responses, decisions and important conversations connected to the property they relate to.
Energy and Sustainability Records
Keep relevant energy assessments, ratings and sustainability documentation organised within the property record.
Certificates and Approvals
Organise the certificates, approvals and supporting documents relevant to the home, its construction and its location.
Warranties and Product Information
Record warranty details for installed appliances, products and systems, including coverage periods and supplier information.
Defect Liability Period Records
Provide a structured pathway for homeowners to report defects while giving builders a clear record of submissions, communication, status updates and outcomes.
Inspection and Completion Records
Maintain relevant inspection reports, practical completion information and agreed items as the home progresses towards completion.
Arcsite Home creates one continuous source of information for every home. Builders gain clearer oversight, reduced administration and a reliable project history, while homeowners receive a more connected and professional building experience. After the builder’s nominated access period ends, homeowners can choose to carry their records forward through Arcsite Life Hub.
One Platform That Strengthens the Entire Building Journey
Building a home creates a constant flow of updates, questions, documents, decisions and records. Arcsite Home brings that information together from construction through to completion and the defect liability period, creating a clearer experience for builders and their customers.
One Data Hub for Every Home
Keep milestones, customer communication, documents, approvals, warranties and defect information connected to the correct property throughout the project.
A Complete Project History
Maintain a clear record of updates, communications, documents and decisions, giving your team greater context throughout construction and after completion.
Clearer Customer Communication
Share progress updates and respond to questions through one structured channel, reducing fragmented conversations across emails, phone calls and text messages.
A Structured Defect Process
Receive homeowner defect submissions through one consistent pathway and manage their status, communication and outcomes through the defect liability period.
Less Repetitive Administration
Give homeowners direct access to the information already provided, reducing repeat questions and unnecessary time spent locating and resending documents.
A Stronger Customer Experience
Give homeowners greater visibility without creating additional administration for your team, helping protect the quality and reputation of your business.
A Clear Connection to the Builder
Receive updates, ask questions and keep important conversations connected to the home being built.
Important Information in One Place
Access documents, warranties, manuals, certificates and property information as they are shared by the builder.
Greater Visibility During Construction
Follow key milestones and understand how the home is progressing from one central portal.
A Clear Pathway for Reporting Defects
Record and submit defects during the applicable period, view status updates and retain a history of what has b
Protect Every Home You Build and the Reputation Behind It
Every home carries the builder’s name long after construction is complete. Arcsite Home gives builders a clear, transparent system for managing communication, milestones, documents, handover information and defects across the entire building journey.
By keeping every update, decision and record connected to the correct property, Arcsite Home helps protect the home, the customer relationship and the builder’s reputation.
Arcsite Home creates one trusted data and communication hub for every home you build. Your team can keep homeowners informed, maintain a clear project history, deliver documents professionally and manage defects through a structured process.
Clear records reduce misunderstandings, support accountability and demonstrate a proactive commitment to the homeowner and the long-term success of the property. The result is less administration, stronger customer relationships and better protection for your business and reputation.
Arcsite Home gives homeowners a clear connection to their builder throughout construction, completion and the defect liability period. They can follow progress, access information, receive important documents and submit defects through one organised portal.
This transparency gives homeowners greater confidence in the building journey while allowing the builder to manage communication through a consistent, professional process.
After the builder’s nominated access period ends, homeowners can choose to carry their records forward through Arcsite Life Hub.
What Builders and Homeowners Say About Arcsite Home
Common Questions About Arcsite Home
Arcsite Home is a residential building data and communication platform that connects builders and homeowners throughout construction, completion, handover and the defect liability period. It keeps milestones, communications, documents and defect information connected to each home in one clear record.
Builders are the primary Arcsite Home customer. The builder creates each property and invites the homeowner to connect. Homeowners then receive access to the information and functions the builder makes available for their home.
Builders can share progress updates, milestones, documents and important information through one structured channel. Homeowners can ask questions and receive responses, keeping important conversations recorded and connected to the relevant property.
Builders can provide relevant warranties, manuals, certificates, approvals, appliance information, energy documentation and other property records. The specific documents required will vary depending on the home, contract and applicable jurisdiction.
The digital handover forms part of the home’s existing Arcsite record. Rather than compiling information through a separate process at the end, builders can organise and add important documents throughout construction so they are ready when the home reaches completion.
The defect liability period, or DLP, is the timeframe specified in the building contract during which notified defects can be assessed and managed by the builder. Its length and conditions vary, so homeowners should refer to their contract and information provided by their builder.