Construction Updates
Receive progress updates and follow important milestones as your builder moves your home toward completion.
Arcsite Home gives you one clear place to follow your build, receive updates, access important documents and stay connected with your builder through construction, handover and the defect liability period.
When your time with the builder ends, you can choose to continue with Arcsite Life Hub, keeping your home’s records, warranties, maintenance and life administration organised for the years ahead.
From Building Your Home to Living In It
Arcsite Home keeps your build information organised and connected throughout construction, handover and the builder’s defect liability period.
The Connection Between Your Builder and Your New Home
Arcsite Home gives builders one clear platform to manage customer communication throughout construction, while giving homeowners a simple place to follow their build and access the information shared with them.
Home Information
Access the documents, updates and information your builder shares throughout construction, all connected to your home.
Builder Communication
Keep questions, responses and important conversations together in one place, creating clearer communication between you and your builder throughout the build.
Your Homes Documents, Delivered Digitally
Handover is more than receiving the keys. It is the point where the important information created throughout your build is transferred from your builder to you.
Arcsite Home gives your builder a structured way to deliver your handover documents digitally, keeping everything organised and connected to your home from day one.
Warranties
Keep product, appliance and workmanship warranty information together, including important coverage and expiry details.
Manuals
Access operating, care and maintenance manuals for the products and systems installed throughout your home.
Compliance Certificates
Keep the certificates and approvals provided by your builder accessible for future insurance, maintenance or resale requirements.
Property Records
Bring important plans, documents, trade information and handover records together in one digital home record.
When your access period with the builder ends, you can choose to continue with Arcsite Life Hub and carry this information forward into long-term homeownership.
A Clearer Way to Manage Defects For All Stakeholders
If an issue becomes apparent after moving in, Arcsite Home gives you a structured way to report it to your builder, follow its status and keep the information connected to your home.
What Is the Defect Liability Period?
The defect liability period, or DLP, is the timeframe specified in your building contract during which notified defects can be assessed and managed by the builder. The length and conditions of this period vary, so homeowners should refer to their contract and information provided by their builder.
Build Your Defect List
Record each issue with a clear description and supporting photo, saving items as drafts while you compile your list.
Submit to Your Builder
Review your completed list and formally submit it to your builder through Arcsite Home.
Follow Progress
View status updates and any requests for further information as your builder assesses and manages each submitted item.
Maintain a Clear Record
Keep a chronological history of submitted defects, builder responses and recorded outcomes throughout the defect liability period.
A Digital Home Record That Can Grow With Your Home
Arcsite Home begins building your home’s digital record during construction. By handover, important warranties, manuals, certificates and property documents are already organised and connected to your home.
When your access period with the builder ends, you can choose to continue with Arcsite Life Hub. Your existing home record carries forward, giving you one place to manage maintenance, warranties, trades, documents and household information throughout homeownership.
Your builder starts the record. Arcsite Life Hub helps you keep building on it.
Frequently Asked Questions
The Arcsite Home Portal is a digital connection between you, your builder and your new home. It gives you one place to receive construction updates, follow milestones, access documents and manage defects during the builder’s nominated access period.
Your builder creates the property and invites you to join. Once registered, you can access the information and features made available for your home.
Arcsite Life Hub is an optional digital household management platform designed for life beyond construction. It allows you to carry your home’s records forward and manage ongoing maintenance, warranties, household members, subscriptions, memberships and other important life administration in one organised place.
Your builder can share milestone updates, progress information, photos and important communications through Arcsite Home, giving you a clearer view of the building journey.
Yes. Arcsite Home provides one clear place for questions, responses and important build communications, helping keep conversations recorded and connected to your home.
Yes. Your builder can digitally provide warranties, manuals, compliance certificates, appliance information and other property records through your Arcsite Home Portal.
The defect liability period, or DLP, is the timeframe specified in your building contract during which notified defects can be assessed and managed by your builder. The length and conditions vary, so you should refer to your contract and the information provided by your builder.
You can record defects with descriptions and supporting photos, save them as drafts and submit a completed list to your builder. You can then view status updates and maintain a clear history throughout t