Terms & Conditions

Introduction – Welcome to Arcsite.com.au (“Arcsite”, “we”, “us”, or “our”)

These Terms of Use (“Terms”) govern your use of our website, platform, and related services. By accessing or using Arcsite, you agree to these Terms as well as our Privacy Policy and Cookies Policy.

Compliance with Australian Law

Arcsite operates in accordance with the Australian Consumer Law and the Privacy Act 1988 (Cth). Nothing in these Terms limits your rights under Australian law.

Access and Use of Our Services

You agree to use Arcsite lawfully and not engage in conduct that disrupts our services or infringes on others. You must keep your account credentials secure. We may suspend or terminate access for breaches of these Terms.

Account Registration

Some features require registration. You must provide accurate details and keep them up to date. You are responsible for all activity under your account. Notify us immediately of unauthorised access via info@arcsite.com.au.

User Content

You retain ownership of any content or data you upload (“User Content”) but grant Arcsite a non-exclusive, royalty-free licence to use it solely to provide our services. You are responsible for ensuring your User Content is lawful, accurate, and non-infringing. We may remove content that violates these Terms or applicable laws.

Intellectual Property

All site content, software, and materials are owned or licensed by Arcsite Pty Ltd. You may not copy, modify, distribute, or use our intellectual property without prior written consent.

Subscriptions and Payments

If you purchase a subscription, fees are payable in Australian dollars (AUD) and include GST unless stated otherwise. Subscriptions automatically renew unless cancelled before renewal. Refunds are provided only as required under Australian Consumer Law. Failure to pay may result in suspension or termination.

Availability and Changes

We may modify, suspend, or discontinue parts of our website or platform as needed for maintenance or updates. Notice will be given for major changes where possible.

Limitation of Liability

To the maximum extent permitted by law, Arcsite is not liable for indirect or consequential losses. Our total liability is limited to re-supplying the services or refunding the amount paid, whichever is lower.

Indemnity

You agree to indemnify Arcsite and its staff against any claim or loss arising from your breach of these Terms or misuse of the platform.

Privacy and Cookies

Your use of Arcsite is subject to our Privacy Policy and Cookies Policy, which explain how we handle personal data.

Third-Party Services

Arcsite may include integrations with third-party tools such as Google, LinkedIn, or Meta. We are not responsible for the content or practices of these services.

Dispute Resolution

If a dispute arises, both parties agree to attempt resolution through negotiation or mediation before legal action. These Terms are governed by the laws of The Australian Capital Territory (ACT), Australia, and disputes are subject to the courts of that state.

Updates to These Terms

We may update these Terms to reflect legal or operational changes. Continued use after updates constitutes acceptance of the new Terms.

Purpose of this Policy

This Cookies Policy explains how Arcsite.com.au (“Arcsite”, “we”, “us”, or “our”) uses cookies and similar technologies on our website. It outlines what cookies are, the types we use, and how you can manage them. By continuing to use our website, you consent to our use of cookies as described in this policy.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide analytics or advertising data. Cookies do not give us access to your computer or any personal information beyond what you voluntarily provide.

Types of Cookies We Use

a. Essential Cookies – These are necessary for the website to function and enable core features such as navigation and secure areas.

b. Performance and Analytics Cookies – We use tools like Google Analytics to understand how visitors use our site and improve performance. Data is collected in an aggregated, anonymous form.

c. Functional Cookies – These remember your preferences, such as login details or language settings, for a more personalised experience.

d. Marketing and Advertising Cookies – We may use third-party cookies (Google Ads, LinkedIn, Meta) to deliver relevant advertising and measure campaign effectiveness.

Third-Party Cookies

Some cookies are set by trusted partners, including Google Analytics, LinkedIn Insight Tag, and Meta Pixel. Each third party manages its own cookie and privacy settings. Please refer to their policies for more information.

Managing and Disabling Cookies

You can control or disable cookies in your browser settings. Disabling cookies may affect certain site functions. For more information, visit www.allaboutcookies.org.

Updates to This Policy

We may update this policy to reflect changes in technology, law, or our operations. The most recent version will always appear on our website.

Purpose of This Policy

Arcsite Pty Ltd (“Arcsite”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information We Collect

We may collect your name, contact details, company information, login details, website usage data, and communications with us. We do not collect sensitive information unless it is necessary and you consent to its collection.

How We Collect Information We collect information when you use our website, fill in forms, contact us, or interact with our platform. We may also use cookies and analytics tools as outlined in our Cookies Policy.

Disclosure of Information

We may share your information with service providers, professional advisers, business partners, or regulators where required by law. Some partners may be overseas, including in the United States and European Union. We take steps to ensure such transfers comply with Australian privacy standards. We do not sell personal data.

Data Security and Retention

We use encryption, firewalls, and access controls to protect data. Information is retained only as long as necessary and securely deleted or de-identified when no longer required.

Access and Correction

You may request access to or correction of your information by contacting us. We may need to verify your identity before processing requests.

Direct Marketing

We may send marketing or industry updates occasionally. You can opt out anytime using the unsubscribe link or by contacting us directly.

Links to Other Websites

We are not responsible for privacy practices on third-party sites linked from Arcsite.

Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

If you believe your privacy rights have been breached, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.